- 09:00 am – 05:30 pm
Welcome to Chiefs Country Broadband
We are a Waikato Owned and Operated Internet Service provider , we are 100% committed to providing good old fashioned service.
We have real Humans here in Hamilton answering your calls, and you are our top priority, so you can rest assurred that when you call us, your total satisfaction is our guarantee.
We offer in home help with Internet and computer problems in order that you can keep enjoying your devices and achieving what it is you use them for.
Chiefs Country Broadband offers a range of fibre plans to meet all your needs. Whether you’re living alone or a business with over 100 staff, we have a plan for you at an affordable price.
Don’t have fibre yet? Come and have a chat with us and we can tell you everything you need to know about getting it installed and we can contact the fibre installation company to get the ball rolling for you.
All our plans are UNLIMITED and have NO CAPS.
We will NOT slow you down after a certain data allowance or at peak times.
We’re not a big fan of the terribly cheap and unreliable routers. A lot of ISPs give out routers for free and they are usually 90% of the problems you will have with your connection.
Because of this, we don’t provide free routers, you will have to buy a router for the connection, but this means you can rest assured knowing that the router we provide will be reliable and good quality.
For information about the plans we have available, check below.
Residential Internet Plans
Business Internet Plans. (Installation Cost $199)
(all prices excluding GST)
VOIP (Phone lines)
VOIP or “Voice Over Internet Protocol” is the newest tech in landline phones.
Your calls are no longer going through an archaic standard that was invented when computers were still the size of your living room. VOIP utilizes your modern high speed internet connection, to deliver a higher call quality than ever before. VOIP also minimizes the latency in your calls, which means that there’s no annoying delays when you’re calling your relatives on the other end of the globe.
Please see our VoIP landline phone plans as below.
| Calling to | Calling rates |
| Calling to your Local Area number | Free |
| Any landline within New Zealand | 5 cents plus GST per minute |
| Any mobile within New Zealand | 19 cents plus GST per minute |
| Overseas calling | 5cents plus GST per minute (Depending on country) |
one off setup to Phone porting charges $25 including GST
Which Broadband Speed Is Right for You?
Faster isn’t always better. There’s no reason to get the fastest broadband speeds possible and pay hundreds of dollars if you only send emails or stream HD videos. The idea is to pick the best broadband plan for your budget and needs.
Broadband speeds are categorized according to download and upload speeds. Each speed range covers a specific degree of online activities without lag or latency, depending on the number of users.
Here’s the speed breakdown with the ideal number of users for optimal performance:
- 0-25 Mbps: Emails, web browsing, and streaming standard quality music/videos for 1-2 users
- 25-50 Mbps: Streaming HD videos, music, moderate gaming, and lite remote work for 1-3 users
- 50-100 Mbps: Streaming in 4k, home security devices, quick downloads for big files (500 MB to 2 GB), and 2-4 users
- 100- 500 Mbps: Heavy 4k streaming, online gaming with multiple players, full home office setups, fast downloads for 2-30 GB files, and up to 5 users
- 500-1000+ Mbps: 4k live streaming and gaming, complete smart home setups of 10 or more devices, stream-heavy creative software, and more than five users simultaneously
Each type of broadband connection covers a specific speed range, so you should pick your connection according to the broadband speed you need. Here’s the general breakdown, but exact numbers can differ slightly according to the internet provider:
- ADSL Broadband: up to 24 Mbps
- 4G: typically up to 36 Mbps, but it depends on the quality of your network
- 5G: highly variable and depends on the broadband provider since it’s relatively new
- Fibre: 30 to 50 Mbps
- Fibre UFB (Ultra-fast Broadband): up to 300 Mbps
- Fibre Max (Pro): up to 940Mbps
- Hyper-Fibre: 2000+ Mbps
Tips to Improve Your Broadband Speed
While you can’t go above the maximum broadband speed disclosed by your provider, there are several things you can do to optimize your broadband and stay near the maximum speed limit:
· Router Location: Set your router at a central point in your home for the most coverage and ensure minimal obstacles between your router and your devices. Opens spaces are your friend.
· Avoid Electrical Interference: Keep other electrical devices away from your router to avoid interference. Try turning off other devices and measuring your internet speed before and after to gauge the interference.
· Boost Your Signal: Consider changing your router’s old antenna, replacing the router, or getting a signal booster.
· Change Your Phone Wires: Upgrading to high-quality phone wires can minimize resistance and improve your speeds.